We respect your privacy and will not share your information with any third parties. If you have any questions about our privacy policies you can contact us (423) 491-5181 or at our e-mail address sales@etcheddesigns.com.

Privacy Policy of etcheddesigns.com

 

At Etched Designs, we collect and manage user data according to the following Privacy Policy.

 

Data Collected

 

We collect the information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information, and other contact or identifying information you choose to provide.

 

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

 

We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular, and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness. Our Privacy Policy was created with the help of the Privacy Policy Template and the Generate Privacy Policy Generator.

 

Use of the Data

 

We only use your personal information to provide you the Etched Designs services or to communicate with you about the Website or the services.

 

We employ industry-standard techniques to protect against unauthorized access of data about you that we store, including personal information.

 

We do not share personal information you have provided to us without your consent, unless:

 

  • Doing so is appropriate to carry out your own request
  • We believe it’s needed to enforce our legal agreements or that is legally required
  • We believe it’s needed to detect, prevent or address fraud, security, or technical issues

 

Sharing of Data

 

We don’t share your personal information with third parties. Aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service.

 

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information.

 

We also use social buttons provided by services like Twitter, Google+, LinkedIn, and Facebook. Your use of these third-party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third-party services, and you are responsible for reading and understanding those third-party services’ privacy policies.

 

Cookies

 

We may use cookies on our site to remember your preferences.

 

For more general information on cookies, please read “What Are Cookies”.

 

Opt-Out, Communication Preferences

 

You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.

 

Security

 

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, emails sent to or from the Sites may not be secure.

 

About Children

 

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

We collect information about you during the checkout process at our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Changes to the Privacy Policy

 

We may amend this Privacy Policy from time to time. The use of the information we collect now is subject to the Privacy Policy in effect at the time such information is used.

 

If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.